Terms and Conditions

Last updated: August 11, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website and services of Athar Training Centre (“the Centre”), including registration for courses, workshops, and training programs for individuals and organizations, consulting services, and digital products. By registering for any program or using the website, you agree to be bound by these Terms.

The Centre operates in accordance with the applicable laws and regulations of the State of Qatar, including Emiri Law No. (18) of 2015 Regulating the Practice of Educational Services, Ministerial Resolution No. (10) of 2017, and the Guidance Manual for Educational Services Centres Procedures issued by the Department of Educational Services Centres at the Ministry of Education and Higher Education.

2. Registration and Enrolment

1. Registration is made through the Center’s website or official channels, and is considered final upon payment of the due fees (in full or in part) in accordance with the published booking policy.
2. The trainee/client is responsible for providing accurate and complete information at registration, and bears sole responsibility for any error or omission in the information provided.
3. The Center reserves the right to refuse, postpone, or cancel any registration without stating reasons, while refunding amounts paid for any program cancelled by the Center within a reasonable period.
4. The Center determines the minimum number of participants required for a course to run. If this minimum is not met, the Center may postpone or cancel the course, notify registrants, and refund or exchange fees in accordance with the exchange policy below.

3. Fees and Payment

1. The Center publishes a clear price list for all programs and courses on its website and social media channels; fees are calculated in Qatari Riyal (QAR).
2. Fees must be paid in full in advance, or according to the published payment plan, before the program begins, unless otherwise agreed in writing.
3. For cash payments, a signed payment receipt is issued, and the trainee/client is informed of the payment, cancellation, refund, and exchange terms before payment.
4. For electronic payments, an e-receipt is issued, and the Center bears full and sole responsibility for safeguarding electronic payment data and credit card information.
5. If a trainee registers after a program or course has started, the applicable fee is calculated proportionally, covering the remaining period from the actual enrollment date through the end of the program.

4. Program/Course Exchange Policy

If a trainee or client wishes to exchange a program or course for another, the following applies:

1. An exchange request (in writing or electronically) may be submitted no less than 72 working hours before the program or course begins.
2. Exchange is subject to availability of places in the alternative program or course.
3. If the new program or course costs more than the original, the trainee must pay the difference.
4. If the new program or course costs less, the difference is refunded to the trainee.
5. The Center reserves the right to review each exchange request individually and make a final decision based on the circumstances and context.

5. Refund and Cancellation Policy

If a trainee or client wishes to cancel their registration and request a refund, the following applies:

1. A refund request (in writing or electronically) may be submitted no less than 72 working hours before the program or course begins; an administrative registration fee not exceeding QAR 100 will be deducted.
2. The refund is calculated based on the actual number of remaining days or hours out of the total program/course duration, with the cost of days or hours already attended, or already elapsed, deducted.
3. No refund is permitted once 50% of the scheduled hours or days of the program or training course have elapsed.
4. Cancellation and refund provisions also apply where a trainee is affected by documented health emergencies or other emergency circumstances, at the Center’s discretion.
5. The Center reserves the right to review each refund or cancellation request individually and make a final decision based on the circumstances and context.

Note: These provisions represent the legally binding minimum applicable to the Center. The Center may not impose refund or exchange conditions stricter than those set out in the Guidance Manual issued by the Department of Educational Services Centers.

6. Postponement or Cancellation by the Center

If the Center cancels or postpones a program or course for any reason (including failure to reach the minimum number of participants), the trainee/client will be offered the choice of a full refund of amounts paid or an exchange for another program or course, with no administrative fee deducted, and will be notified through their registered contact channels.

7. Attendance, Discipline and Conduct

1. Trainees must attend at scheduled times and adhere to general conduct rules and mutual respect, whether at the Center’s premises or on online platforms.
2. The Center reserves the right to remove any trainee from participation, without refund, where misconduct, disorderly behavior, or conduct contrary to the values, customs, and traditions of the State of Qatar is established.
3. Photography or video recording of participants during events, for documentation or marketing purposes, is carried out only after obtaining the participant’s consent (or a guardian’s consent for minors), and a participant may object in writing in advance.

8. Certificates

Certificates of completion or attendance are issued to trainees who meet the attendance rate and other requirements specified for each program, as announced at registration. Failure to meet these requirements does not entitle the trainee to a refund of any certificate fee.

9. Intellectual Property

All training materials, content, logos, and trademarks belonging to Athar Training Center are protected under intellectual property law and may not be copied, redistributed, or used commercially without the Center’s prior written consent.

10. Limitation of Liability

1. The Center exercises reasonable professional care in delivering its educational and training services. This does not constitute a guarantee of any specific outcome (such as employment, promotion, or passing a particular exam) unless expressly stated.
2. The Center is not liable for any indirect, consequential damages, or loss of profit arising from use of the website or participation in its programs, except to the extent required by the laws of Qatar.
3. Nothing in this clause affects any right of the trainee or client under the applicable laws and regulations of the State of Qatar, including the Guidance Manual for Educational Services Centers Procedures.

11. Force Majeure

The Center is not liable for any delay or failure to perform its obligations resulting from force majeure events beyond its reasonable control (such as natural disasters, government decisions, or major technical failures). In such cases, the Center will notify trainees and offer appropriate alternatives (postponement, exchange, or refund) consistent with the policies in this document.

12. Privacy and Data Protection

The Center is committed to safeguarding the confidentiality of trainees’ and clients’ personal data and will not share it with third parties except as necessary to deliver its services or as required by official authorities, in compliance with applicable data protection laws in the State of Qatar.

13. Complaints

Any trainee or client may submit a complaint or feedback to the Center’s management through official contact channels, and the request will be reviewed and responded to within a reasonable period. This does not affect the complainant’s right to refer the matter to the competent official authorities in accordance with Chapter Seven of the Guidance Manual for Educational Services Centers Procedures.

14. Amendment of Terms

The Center reserves the right to amend these Terms and Conditions at any time. Any amendment will be published on the website before it takes effect and will not apply retroactively to programs in which a trainee was already enrolled prior to the amendment date.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Qatar. The courts of Qatar shall have jurisdiction over any dispute arising from them, without prejudice to the jurisdiction of the competent administrative authorities overseeing the private education sector.

16. Contact

For any inquiries regarding these Terms, please contact Athar Training Center via email or its official communication channels.

• Email: support@athar.com
• Contact form: Contact Us